Help we provide, free of charge
If you have a disability. We provide reasonable modifications and free auxiliary aids and services so that you can communicate effectively with us — including qualified sign language interpreters, and written information in other formats such as large print, accessible electronic formats or other formats you need.
If English is not your primary language. We provide free language assistance — qualified interpreters, and information written in other languages. Our patient paperwork, our Notice of Privacy Practices and our policies are available in Spanish, and interpretation in other languages is available on request.
There is never a charge to you for any of this. Ask any member of our staff, or call (480) 616-0356.
If you believe we have discriminated against you
You can file a grievance with our Compliance Officer, in person, by post or by telephone. We will help you file it if you need help.
Compliance Officer · True Precision Medical, 5133 N Central Ave #101, Phoenix, AZ 85012 · (480) 616-0356
We will not retaliate against you for filing a grievance, and your care will not be affected.
Filing with the federal government
You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights — electronically through the OCR Complaint Portal, or by post or telephone:
U.S. Department of Health and Human Services, 200 Independence Avenue SW, Room 509F, HHH Building, Washington, DC 20201
1-800-368-1019 · TTY 1-800-537-7697
This notice concerns discrimination. For how your health information is used and shared, and how to raise a privacy complaint, see our Notice of Privacy Practices. · Leer este aviso en español