Privacy Policy

This Privacy Policy explains how [Legal Entity Name] (“True Precision Medical,” “we,” “us,” or “our”) collects, uses, and shares information when you visit trueprecisionmedical.com (the “Site”), submit a contact or appointment request, or interact with our online assessment tools.

This Policy covers information collected through the Site. Health information collected during clinical care is protected by the Health Insurance Portability and Accountability Act (“HIPAA”) and is governed by our separate Notice of Privacy Practices, which is provided at the time of service and available on request.

Information You Provide

When you complete a contact form, request a consultation, use the symptom assessment, or otherwise communicate with us through the Site, we may collect: your name, email address, phone number, ZIP code, the area of concern (e.g., knee, vein, fibroid), free-text descriptions you choose to share, and preferred location or appointment time.

Please do not submit detailed medical history, diagnoses, images, or other sensitive health information through Site forms. Forms on this Site are intended for scheduling and general inquiries, not clinical communication.

Information Collected Automatically

When you visit the Site, we and our service providers may automatically collect technical information such as IP address, device and browser type, operating system, referring URL, pages viewed, time spent, and general location inferred from IP. We use cookies, similar technologies, and server logs to gather this information. See “Cookies and Analytics” below.

We use the information we collect to:

• respond to your inquiry and schedule appointments;
• verify insurance and prepare for your visit;
• send appointment confirmations, reminders, and follow-ups;
• operate, secure, troubleshoot, and improve the Site;
• understand how visitors use the Site and measure marketing performance;
• comply with legal obligations and enforce our terms;
• communicate with you about services you have requested.

We do not sell personal information. We may share information with:

• Service providers that help us operate the Site and our practice (for example, scheduling and CRM platforms, email delivery, hosting, analytics, and security vendors). These providers are permitted to use information only to perform services for us.
• Our clinical and administrative staff at True Precision Medical for the purpose of responding to your inquiry or scheduling care.
• Legal and safety recipients when required by law, subpoena, or court order, or where we believe disclosure is necessary to protect rights, safety, or property.
• Successors in connection with a merger, acquisition, financing, or sale of assets, subject to customary protections.

We use cookies and similar technologies to keep the Site functioning, remember preferences, and understand usage. We may use third-party analytics tools, such as [Google Analytics / Vercel Analytics / Meta Pixel — confirm tools in use], which set their own cookies and collect information about your interaction with the Site.

You can control cookies through your browser settings. Most browsers let you refuse new cookies, delete existing cookies, or alert you when cookies are set. Disabling cookies may affect Site functionality.

The Site may link to third-party websites or use third-party tools (for example, our online scheduling provider). We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before submitting information.

We retain information collected through the Site for as long as needed to fulfill the purposes described in this Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Clinical records are retained separately according to applicable medical record retention laws.

We use reasonable administrative, technical, and physical safeguards designed to protect information we maintain. No method of transmission over the Internet or electronic storage is completely secure, however, and we cannot guarantee absolute security.

You may opt out of marketing emails by using the unsubscribe link in any such email. You may request that we update or delete information you have submitted through the Site by contacting us using the details below; certain information may be retained where required by law or legitimate business purpose. Depending on your state of residence, you may have additional rights under applicable privacy laws.

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us so we can delete it.

Information you provide for the purpose of receiving care from True Precision Medical, including information collected during your visit, is protected health information (“PHI”) governed by HIPAA and applicable state law. Our handling of PHI is described in our Notice of Privacy Practices, which is provided at the time of service and available on request. Information submitted through general Site forms (before you become a patient) is treated under this Privacy Policy.

We may update this Policy from time to time. When we do, we will update the “Last updated” date above. Material changes will be highlighted on the Site or communicated through other reasonable means.

If you have questions about this Policy or our privacy practices, contact us at:

True Precision Medical
[Legal Entity Name]
[Street Address, City, State ZIP]
Email: [privacy@trueprecisionmedical.com]
Phone: (480) 616-0356